Shipping Policy


In-stock items will be shipped within 1-2 business days. Business days are M - F and exclude United States federal holidays. Out-of-stock items will be shipped within 2-5 business days. We usually ship via USPS or UPS.

When we ship your order, we will send you a tracking number so you can know when it's coming.

If you have any questions or concerns about a shipment, e-mail us at and we will get you an answer as soon as we can.

Undelivered Packages

If your tracking information shows an item has been delivered, but you have not received it, please contact USPS or UPS directly and follow their procedures for reporting lost packages. Please understand that Kingdom & Will has no control over and is not responsible for your package once we give it to USPS or UPS, but we will make every reasonable effort to ensure delivery of your package.

Please review the order confirmation email or text sent immediately after your order is placed to confirm that the shipping address and items ordered is correct and complete. If there are any issues, send an email to as soon as possible. Changes can't be made once the order has shipped.

If you enter the incorrect or incomplete shipping address during checkout, Kingdom & Will is not responsible for your undelivered package. We do not edit customer shipping addresses when an order is received.