You may return Kingdom & Will items within 30 days from date of purchase. The item(s) must be unworn, unwashed, and undamaged. Customer pays shipping costs.
Send an email to email@example.com requesting a return shipping label. We will email you a return shipping label.
- Pack the items you're returning.
- Print your return label and attach it to the package. Cover any existing shipping labels.
- Give the package to the carrier identified on the label.
You will receive a refund, minus shipping cost, to your original method of payment. Shipping costs are non-refundable.
Damaged, Defective, or Incorrect Items
If you received a damaged, defective or incorrect item, email firstname.lastname@example.org explaining the issue. If we messed up, we’ll make it right at no additional cost to you.
If you need to exchange an unwashed, undamaged, and unworn item, please follow the above instructions for returns and place a new order for the item you would like instead.
In order to receive a refund, return the items according to the instructions detailed in the Returns section above. We offer refunds for unwashed, undamaged, and unworn items, returned within 30 days from the date of purchase. Shipping costs are non-refundable. We will issue a refund for returned items within 2-5 business days from the date we receive your return. You should expect to receive your refund to your original payment method within 7-10 days from the date we process your return.
If you have any other questions or concerns about our returns policy, please contact us at email@example.com. We'll do our best to resolve any issues you may have.